# Cleaning Shift Booking — Resident User Guide

## Check available shifts

Open the booking homepage. The calendar shows dates available to your resident group after you enter your room number. The page also lists booked residents by date, including their names and room numbers.

## Book a shift

1. Enter your room number and name.
2. Select an available date on the calendar.
3. Select **Book this date**.
4. Save the four-digit cancellation code shown in the confirmation message. Keep it private; it is required together with your room number to cancel.

Each room can hold one active booking. Available dates and spaces depend on the resident group settings made by the administrator.

## Cancel a booking

1. In **Cancel a booking**, enter the room number and four-digit cancellation code.
2. Select **Cancel my booking** and confirm.

New bookings use a four-digit code. If you already have an earlier 64-character code, it remains accepted. There are up to 10 cancellation attempts per room in each 24-hour period. After that, wait 24 hours before trying again. Bookings created before cancellation codes were introduced cannot be cancelled with a code; contact the administrator.